Introduction

At GLOBAL HSE TRAINING & CONSULTING LTD We take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you access our website or engage with any of our services and related platforms. This Policy also explains your rights and choices in relation to your personal data and how you can contact us to exercise those rights.

By accessing or using our Website and Services, you agree to the terms outlined in this Policy. If you disagree with any part of this Policy, you should not use our Website or Services.

This Policy is a legal agreement between you  and GLOBAL HSE TRAINING & CONSULTING LTD, a company registered in England and Wales under company number 15077815 with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Information We Collect

You may browse our Website without revealing who you are or submitting any personal data. However, to access certain features or services, we may request the following categories of Personal Information:

• Full name
• Contact information (email, phone number)
• Address (including country of residence)
• Identity documents (e.g. passport, national ID)
• Payment details
• Qualification-related documentation
• User credentials (usernames and passwords)
• Recorded training sessions (audio/video)
• Preferences, communications, and feedback

Use of Personal Information

We collect and process your personal data for the following purposes:

• To create and manage your learner or client account
• To process course registrations and payments
• To deliver our training and consultancy services
• To monitor learner progress and conduct assessments
• To communicate administrative or service-related updates
• To improve our services and tailor the user experience
• To fulfil legal, regulatory, and accreditation requirements
• To deliver marketing or promotional materials (with your consent)
• To maintain internal records and ensure data security
• To conduct learner feedback surveys and testimonials

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If we learn that we have unintentionally collected such data, we will delete it. Parents or guardians are encouraged to supervise children’s use of the internet and report any concerns.

Legal Basis for Processing

Under UK GDPR, we only process your personal data when we have a lawful basis, such as:

• Your explicit consent
• A contract or pre-contractual requirement
• Legal obligations we must comply with
• Our legitimate interests (e.g. improving services or marketing)
• Public interest or legal authority obligations

Payment Information

When processing payments, we use secure third-party payment providers. Payment data such as your card or bank information is handled directly by these processors and not stored on our servers. They are certified to the Payment Card Industry Data Security Standard (PCI DSS).

Data Storage and Retention

We retain your data only as long as necessary for the purposes it was collected, or to meet regulatory or legal obligations (up to 60 months unless otherwise stated). After this period, your data is securely deleted or anonymised.

Data Sharing

We may share your personal data with:

• Awarding bodies (e.g. ProQual, IOSH, Focus Awards)
• Tutors, assessors, and internal/external quality assurers
• Technology service providers (e.g. LMS or hosting platforms)
• Legal authorities (when required by law)
• Insurance and accreditation partners
• Marketing providers (with your consent)

All third parties are contractually bound to respect your data and not use it for unrelated purposes.

International Data Transfers

Although we are a UK-based organisation, we may work with partners or service providers outside the UK. Any data transfers comply with UK GDPR through mechanisms such as Standard Contractual Clauses (SCCs) or adequacy decisions. We work only with secure, compliant platforms.

Your Rights Under GDPR

You have the following rights under the UK GDPR:

• Right to Access – Request access to your personal data.
• Right to Rectification – Request correction of inaccurate or incomplete data.
• Right to Erasure – Request deletion of your data (subject to legal limitations).
• Right to Restriction – Request limited processing of your data.
• Right to Object – Object to data processing, especially for marketing purposes.
• Right to Data Portability – Request a copy of your data in a structured format.
• Right to Withdraw Consent – Withdraw previously given consent.
• Right to Lodge a Complaint – Contact the Information Commissioner’s Office (ICO) if unsatisfied with how we handle your data.

To exercise these rights, contact us at: info@globalhsetraining.com

Cookies and Tracking

We use cookies and similar technologies for functionality, analytics, and advertising. By continuing to use our website, you consent to this usage. You can manage cookie preferences in your browser settings.

We do not respond to “Do Not Track” signals.

Marketing and Advertising

We may use Google or Meta platforms to deliver relevant advertising. Data shared for marketing may include interactions, preferences, and non-identifiable analytics. You can opt out anytime by contacting us or managing cookie settings.

Security Measures

We employ secure systems and protocols to protect your personal data, including:

• SSL encryption
• Secure cloud storage
• Access control policies
• Staff confidentiality agreements

However, no internet-based platform is 100% secure. Please take care to protect your own credentials and devices.

Data Breaches

In the event of a data breach that may risk your rights or freedoms, we will notify affected users and relevant authorities within the legally required timeframe.

Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies separately.

Social Media and Affiliate Tools

Our Services may use features like Facebook or LinkedIn sharing, and affiliate tracking tools. These third parties may collect limited personal data (e.g. IP address, browser activity). Interactions are governed by their respective privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our Website, and the “Last Updated” date will reflect the latest version. Continued use of our Website signifies your acceptance of changes. 

Contact Information

If you have any questions, requests, or complaints regarding your data or this Policy, please contact us at:

Acceptance of This Policy

By accessing or using the Website and Services, you acknowledge that you have read, understood, and agreed to all terms outlined in this Privacy Policy. You accept that the collection, use, and disclosure of your personal data will be carried out in accordance with this Policy.

If you do not agree with any part of this Policy, you must not use our website or Services. Your continued use of our platforms will be regarded as your acceptance of our practices around privacy and personal information.